Discovery insights

Challenges

• Migration to a new global infrastructure with huge potential to create disruption and delays. Effort will need to be shifted towards this migration and away from supporting products - this will affect all teams.
• Growth pains: Development not following best practices. Anti-patterns. Necessary work seen as second citizen. No docs. Lack of know-how on observability topics. Lack of consistency and team maturity.
  • Add evidence here.
• Dependency on other companies for device management.

Main worries

Business

• Customers not being able to do their business - stuck with trucks that are not charged/routes not properly planned.
• Lack of trust that the trucks will be fully charged or that the charging happens.
• Slow delivery is the main painpoint that leadership is feeling.
• USA is a big market and the product needs to succeed here. Critical.

Product

• Feeling the pressure of senior management being alone pushing the product to global.
• Being able to deliver faster with the same budget. Not possible to stay the same and expect different results.

Tour

• Migration to global infrastructure. Having zero control over infrastructure can be very impactful.
• Moving to a new infrastructure runtime will decrease motivation from the team (3rd time migrating)
• PoC’s are very difficult to deploy.